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[quote="Naomi"] I have learned one lesson from all this though. I have decided to never order on line or from abroad again. And I have assured my mum that I have learnt my lessons and will not order off the internet again. I know this has not been a good experience, but dont let it put you off other...

[I wonder why UPS charged brokerage fees in some countries and not in others? I'm in Canada, and only had to pay Canadian taxes. Very strange... Jim yeah I noticed that too - Canadian customers got the EXPEDITE service (see threads that MartinPierre has commented on) which you dont pay brokerage on...

Question for MartinPierre: I know you're in Canada, but is there any chance of finding out what UK shipping options AU is planning for the lunchbox/extra DVD My concern is that UK customers (like me) have had the more expensive express service - which means we've paid brokerage fees as well to UPS. ...

I just paid £28.37
£18.37 tax and duties and £10 brokerage fees.
The brokerage fees are the rip off, but my UPS delivery man said I could ring UPS to try and get it back !! worth a call their UK number is 08457 877877

how do you know if your TV supports NTSC?

my package has reached the UK:

23:25 DERBY, GB IMPORT SCAN
20:34 ARRIVAL SCAN
8:41 PHILADELPHIA, PA, US DEPARTURE SCAN

not sure how Derby fits in but maybe I'll get it tomorrow or Thursday!!

just checked the ups website and my dvds are moving - so far they have got to Louisville, KY !!! im excited that they are on the way, but actually frustrated that if Id switched to amazon Id have them by now, also I was one of the first to order in Feb and mine must have been one of the last to leav...

Ive kept copies of my emails - I preordered way back in February: received initial email about the DVDs from Jason on 9th February 2002 I pre-ordered my set on the same day received notification of my order on the 16th February without my knowledge - the remaining amount ($79) was taken from my acco...

I live in the UK and got my tracking number through today - was relieved that all my details were correct - gives me hope that it will be here soon