Search found 19 matches

by Sammy Jankis
Nov 24th 2002, 9:30 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Tracking #
Replies: 2
Views: 1104

I received the same email, but the tracking number is actually an URL link. Unless it was completely blank (and I wouldn't put that past AU), see if you could click on the URL link to find the tracking info -- make sure your email viewer has the hyperlink feature turned on. Embedded in the long URL ...
by Sammy Jankis
Nov 6th 2002, 9:29 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: CREDIT CARD DISPUTE FORMS
Replies: 13
Views: 18320

Re: despute question

You cannot double dip, so you will only get one refund. I know from my experience, my CC company credited me $115 initially, and then AU also credited me the $115, but at a later time the CC company rebilled the disputed amount. Basically they credit you so that you don't accrue interest on the dis...
by Sammy Jankis
Nov 6th 2002, 9:24 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: "Just when I thought I was out, they pull me back in...
Replies: 6
Views: 1935

Thanks So-called customer and Neal! I'll contact my CC company tomorrow and try again. It's gotta be easier dealing with them than with AU... If you're dealing with a prime lender (i.e. not Providian, etc.) and have a good credit history and have spent some time with your credit card company you sh...
by Sammy Jankis
Nov 5th 2002, 10:16 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: "Just when I thought I was out, they pull me back in...
Replies: 6
Views: 1935

Thanks So-called customer and Neal! I'll contact my CC company tomorrow and try again. It's gotta be easier dealing with them than with AU...
by Sammy Jankis
Nov 5th 2002, 5:44 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: ross's number
Replies: 75
Views: 12694

Re: ross's number

There is a lot more here going on than meets the eye. I am not at liberty to speak about it right now. The customer service reps are not helping to ship product and they are not at work. I know what happened, but I promised I would be quiet. In any case, this might turn out to be a great day for th...
by Sammy Jankis
Nov 5th 2002, 5:12 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: "Just when I thought I was out, they pull me back in...
Replies: 6
Views: 1935

"Just when I thought I was out, they pull me back in...

Is there no end to this madness? I thought I'd wiped my hands clean of AU, when lo and behold I check my Visa statement this morning and I get this "Rebill Disputed Item" charge for $115. Back when AU double-charged me, I disputed the erroneous charge with my CC company, and they credited my $115. T...
by Sammy Jankis
Oct 30th 2002, 4:36 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Did you drink the Kool Aid?
Replies: 22
Views: 4243

Re: Hey, there's cyanide in my Kool-Aid!

candygirl wrote:
so-called customer wrote:
ClarenceWorley wrote:Luckily, I ordered my Kool-Aid from AU, and I'm still waiting for it to ship. :P
And it didn't come with the stir stick it was supposed to.
That's because you don't need a stir stick - Ross is going to stir the Kool-Aid with his ____!

:evil:
haha!!
by Sammy Jankis
Oct 22nd 2002, 10:12 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Keep exerting pressure until all double charges are fixed.
Replies: 13
Views: 2758

Anyone know any "guys" from Jersey that we can send over to visit Ross and AU to help persuade our case?
by Sammy Jankis
Oct 22nd 2002, 10:07 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: A little joke to make you forget how screwed you are
Replies: 5
Views: 1431

...You take time out of your day to create ways to release your pent up anger and frustration with Ross and AU
by Sammy Jankis
Oct 22nd 2002, 9:59 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: how do you find out your order number? (if you lost it)
Replies: 3
Views: 1061

This probably isn't very reliable, but I remember Ross once saying that all they needed to cancel was your name and email address (maybe physical address also).
by Sammy Jankis
Oct 20th 2002, 9:01 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Share your AU/RR Story! And a talking RR doll
Replies: 59
Views: 11710

Here's my story thus far... I must start off by admitting that I've never watched a single episode of MSCL. Don't get me wrong, I'm sure it's a good show and all, but it's just that I've never seen it. My girlfriend loves the series and I thought it would be a great idea to get her the DVD set as a ...
by Sammy Jankis
Oct 19th 2002, 11:08 am
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Process for Getting Our Money Back (Credit Cards credited)
Replies: 19
Views: 4164

Here's an exerpt of a statement that I received from my CC company (First USA) after filing my dispute against AU: As of this date, the credit has not been received from the merchant. Under the credit card operating regulations we must allow the merchant 30 days to submit the credit for processing. ...
by Sammy Jankis
Oct 18th 2002, 10:20 am
Forum: 2002 DVD release (BMG)
Topic: Has anyone ever ordered from cduniverse?
Replies: 6
Views: 3894

I've purchased a couple of items from CDUniverse in the past and never had a problem with them. It's been a couple of years though, so take my comments with a grain of salt.
by Sammy Jankis
Oct 12th 2002, 9:59 pm
Forum: ARCHIVE: AnotherUniverse 2002 DVD Customer Forum
Topic: Has anyone canceled their order and recieved a refund?
Replies: 35
Views: 6878

I think I've done almost everything humanly possible to try to cancel my order (in chronological order): 10/5 - Left a cancellation voicemail to AU Customer Support (888-5COMICS) - No response 10/5 - Emailed AU Customer Support of my cancellation wishes - No response 10/6 - Filled out the DryGrass w...
by Sammy Jankis
Oct 12th 2002, 5:30 pm
Forum: 2002 DVD release (BMG)
Topic: Amazon.com pre-order
Replies: 14
Views: 5956

I just pre-ordered from Amazon. I am not planning on cancelling my order with AU until Wednesday, which is when Jason will tell us if BMG has been paid. I feel like an asshat, though, b/c I didn't know about the $5.00 off, nor did I get the 10% discount. :oops: You can cancel your current Amazon pr...