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No e-mail advance notice or anything, so was shocked that the lunbox and bonus DVD arrived today. Woo hoo!

WTF is "Full Review"? Is the accounting department going analyze it for fingerprints before issuing a refund?

A Year in the Life
China Beach
WKRP in Cincinnati

I believe the original script title was "Other People's Mothers", but it aired as "Other People's Daughters". "Other People's MOTHER" is definitely an Oops. As long as the episode is intact I'm not going to get too upset :-) "We move from terror and loss to unexpected good fortune. And out of darkne...

After catching up on other theads I now believe your DVD's were reclaimed and sent overnight to the lawyer who threatened legal action against AU. :? I called UPS. AU has either not sent off my package at all OR it's essentially lost in the mail. If that's the case, then I am to contact AU (oh, yeah...

I'm anxiously awaiting my set to arrive SOMEWHERE after leaving Richmond, CA November 6th. I've been obsessive-compulsively monitoring my tracking information several times a day. :roll: I'm beginning to suspect they put it on a boat to ship across the Pacific, around the world and back to the East ...

You were expecting the DVDs to be transported instantaneously to your living rooms? Cut AU a little slack... they deserve some flack but this is overboard.

I got one also, with UPS tracking # !!!!

After enlarging the picture of the pallets with label I've verified that mine is ready to ship! Well... not really... but don't think I didn't try.

It sounds like it could not have been an automated problem. so, in other words, it looks like AU lied to us about this. From the programmer it sounded very much like the double charges could have occurred automatically with their hodge podge of systems. That doesn't excuse them, but how in that did...

I phoned AU several months ago (the previous time they thought the DVDs were close to shipping) because I'd moved and wanted to be certain they had my new address. I'd sent several e-mails prior to calling and never received a reply. Good thing I called, because they still had the old address. I bel...

I doubt anyone with an actual life is as addicted to this forum's drama the way I am, but wouldn't be surprised if cast members were aware of the situation. Only because they'd want the DVD set as much or more than we do. I mean they all gave amazing performances and would want to preserve them. I'v...

I wonder if there really is an accounting department. If so, and it still takes them months to process overcharges, it is woefully inadequate. At most retail outlets a lowly cashier can refund your money on the spot, it doesn't require a f***'n accountant. Face it, AU blatantly stole from us. If I w...

Wait. I was double charged but did not submit a request to the drygrass site. Is that the "master list" that AU is using? I'd assumed they were at least competent enough to know who they double charged and did not use the form. What about all of those over charged who don't follow the goings-on here?

I can hear Bob Dylan singing it!

A nasty dude called Ross,
Whose firm made a mighty loss,
Till he heard a really cool tip off,
To find some new customers to rip off.