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Hey go check out the link that is provided at the bottom of announcement. I think that will decrease your anger.

I wrote on the form that there was "no way in hell I am giving another universe my credit card information again." They can deal with that in whatever way they want. I already cancelled my card too because of AU, so I dont know how they are going to do a chargeback, I guess maybe money order (not th...

Hey, Today I checked my mail and to my surprise I had received the refund form from another universe. I scanned it in for everyone to see, or use, but the quality isnt so great and I am not sure if yahoo will allow me to link to it. Anyway, I edited out my "claim form number". refund form edited to ...

Am I the only one that finds it amusing that people that get a refund get a congratulations? Just goes to show how out of hand this whole thing has gotten. It almost makes it like the people that get refunds are winning a prize or an award.

I just found out I got a credit from by bank, but it is temporary because they have to give AU 45 days to contest it. So technically I was successful on my side of the dispute, anyway, here is all the stuff I sent. I copied it right out of the letter, so the tense is kind of weird. 1. I have enclose...

Hey,

Just to be clear, you actually got a refund from AU and not your debit company?

Edited to say: I just saw Rickie's post so I know my answer now..

I e-mailed too.

My brother-in-law loves Twilight Zone but I just can't forward this on to him knowing that it is a company that associates with Another Universe. I don't care how deep the association is, you guys are connected and I cannot recommend it to him in good faith. Maybe when AU refunds my money and all th...

I got my money back from my April charge just yesterday, so dont give up hope because of the 120 day thing. Just in case here is a list of everything I sent along, and if you are interested I can send any of the docoments or the contact history I sent my cc company (I am pasting from my letter, so e...

Like so-called customer, I just got my refund back via my credit card company! Im so excited I could scream. I am finally done with MSCL and will probably never order the dvds. I filled out the survey and said I hadnt gotten my refund either, but I guess the numbers still wont change much. I also ha...

I noticed that too, but I think they are referencing the adjective form of 'treble' meaning triple.

This is just a minor suggestion and it could just be me, but when you say that "many have not been refunded" (I am actually paraphrasing because the letter says the same comment a couple different ways) it seems to me that the word 'many' is too vague. The word ‘many’ could mean as few as 10-20, whe...

Calhoun, I read this artice around the time that Buffy season 1 and Twin Peaks came out on dvd, and it said companies for some reason dont track tv shows on dvd, or atleast there wasnt a system set up then. That was I think January of this year, so maybe now with so many out they have instituted a s...

Calhoun, If I am not mistaken Once and Again has been out for a few weeks, no? I have noticed that with TV shows (on amazon.com) they seem to do the best the first few weeks of pre-order and then the first week they come out, and then they usually drop quite quickly after that. They dont seem to hav...

I went to http://www.columbiahouse.com and saw nothing about Fraggle Rock. Also checked out Amazon.com and they have a listing so you can sign up and be notified if it comes out. Also do a search on Fraggle Rock dvd and you will come up with numerous petitions for Fraggle Rock on dvd, so until you s...