Forum

Rather bizarrely i finally got my refund form last week. So *something* is happening

Well, I e-mailed off ages ago and still haven't got a form. I'll type out all the details and send them off to the address provided today.

Thanks everyone from me too.

I agree. Clearly AU are just not doing it. I doubt many more people are going to see their money without legal action. I would therefore strongly encourage everyone to go to the authorities. If AU are that badly off I wonder if I will ever see my refund. I am getting a bit worried about the IFCC tho...

Well, I just got a tracking number despite recieiving an e-mail a month ago from AU confirming my cancellation .

Actually, you might not be owner of the most expensive t-shirt in history, but exactly the same thing happened to me! And I'm still trying to get the money back for that. Contrary to what AU say, the website and numerous confirmation e-mails (and I have a copy of the order screen too) quite clearly ...

Well, I'm in the UK and cancelled a few weeks ago, and am yet to get my refund. Or indeed anything (including the $40 they owe me from the T-shirt farrago...).

Actually I have to say one of the responses I got over my t-shirt issues was hilarious (they've charged me $61 when it should have been $20.) When I e-mailed him the order confirmations etc, he emailed me back explaining how I was 'mistaken' about what they said. I can READ Ross!

Thanks starbug, i was going to suggest something similar myself. With fraud on this mass scale, some kind of organisation is required. I'm still waiting (months!) for the $40 AU overchanged me for the t-shirt offer to be refunded. I have also recently made the decision to cancel my order for the DVD...

somamoon wrote:When Justin said no free shipping was offered ever, he was referring to the MSCL t-shirts, not the boxsets.

This is a little off topic, but I'd just like to say that although he did say that, he was mistaken - free shipping was offered on the t-shirts.

I was charged $20 in Feburary (deposit), then $79.98 in April (completing the price for the DVD set.) As for the T-Shirt business, AU basically seemed to have cocked it up entirely. I have several e-mails, and a printout of the order screen stating the total price to be around $20 (explicitly statin...

Well, I have had no further response on my problem, but I did find my print-out of the order screen, where the price quoted was even less i.e. $17 . That's four different prices they've quoted for the same order!

Firstly, thank you for your response Justin. However, I can assure you I read the details of the offer very carefully, and I am not mistaken as to what it said. I have forwarded you my order confirmation which explicitly states there was no shipping charge. When I phoned, I was informed there eviden...

I'd just like to say I too am having problems with AU. I accepted their T-shirt offer which was $20, and was actually charged $60. I've sent them several e-mails and phoned them up (at some personal expense as I live in England), and after many weeks I still have had no positive response. (Apparentl...

Oops! Forgot Tom McRae's debut album - best of the year IMHO.